- All items are dispatched from our warehouse in Melbourne, Australia.
- We currently dispatch only to addresses within Australia.
- We dispatch all products within one working day after your full payment is made. If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.
- Under normal conditions, delivery will take between 3 and 8 working days after dispatch, depending on your location. Remote areas will required longer delivery time. If you are given a tracking number, please use it to track the delivery status of your order.
- We do not offer a pick-up option.
- Tracking numbers will be provided when your order is dispatched.
- We use Australia Post and Sendle for most item except for large item